Please reach me at ellesmithdesignsatx@gmail.com if you cannot find an answer to your question.
Yes! I use all 100% real moss and plants. Nothing is artificial.
No! Because of the special preserving process of the moss and plants, all of my designs are maintenance free and do not require watering, soil or sun.
Yes! About 90% of my work is commission based. Please use the contact form to get in touch with me to discuss commission requests.
Completion times vary and depend on a few key things, how large the design is and how many other projects I'm working on at that time. All completion times are discussed and agreed upon prior to starting any design project.
Yes! A 50% deposit is required to begin any design project. Pricing is discussed and agreed on upfront. I accept all commission deposits and balances by cash, Venmo, Paypal or Zelle.
Yes! If a design can be shipped safely, I will ship it just about anywhere. Shipping charges are added on and discussed at design completion when the design is packaged and ready to be shipped. This allows for the most accurate shipping rates. The size of the package and shipping rates will determine what shipping carrier I use. Buyer is responsible for all shipping costs.
I accept phone calls by appointment only. Please email me directly or use my contact form to get in touch with me to schedule a call. Please remember, I am an artist, not a big company. While working on projects, I'm usually not available to answer my phone on a whim. An initial email is the best way to get started with scheduling a phone call.
I am able to install most straight forward installs using my own crew. Although, this will greatly depend on what type of install I'm doing, as well as the space it will be installed in. If it's more than I think we can handle safely, outside installation help may be needed. This may include things like electrical work, plumbing, welding, structural manipulation etc. All aspects of design and installation are discussed and agreed upon prior to getting started on any design project. I also do free initial on-site consultations for businesses to discuss your space, placement and vision. I am fully insured for all installations I do.
I do rent large designs but am particular about who I rent to and what type of events I will rent to. This will also depend on what I have available at that time. If I don't have anything in stock and if time allows, I can create a custom design to be used. Pricing is based on a wide variety of things, so it's best to contact me to discuss details. A 50% deposit of the total rental amount is required upfront to book a design for an event.
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